Privacy Policy | EV GO MOVERS

At EVGO Movers we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website https://evgomovers.com/ or use our services.

By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Company Information

Business Name: EVGO Movers

Business Type: Logistics & Relocation Services Provider

Website: https://evgomovers.com/

Email: evgo@evgomovers.com

Registered Address: 607 Aggarwal Chamber Plaza 1, Netaji Subhash Place Road, New Delhi, North West Delhi - 110034 Delhi India

Corporate Address: Building No./Flat No: Plot no 34, Sector 44 Road, SM Sehgal Foundation, Gurugram, Haryana - 122003

2. Services We Offer

EVGO Movers provides logistics and relocation services including but not limited to:

Household shifting
Office relocation
Vehicle transportation
Packing and unpacking services
Storage and warehousing solutions

3. Information We Collect

We collect information to provide better services and improve user experience.

a. Personal Information

Full name
Phone number
Email address
Pickup and delivery addresses
Any additional details shared for service fulfillment

b. Service-Related Information

Type of goods/items to be moved
Service preferences
Booking details and transaction records

c. Technical & Usage Data

IP address
Browser type and version
Device information
Pages visited and interaction data

4. How We Use Your Information

We use your data for the following purposes:

To process bookings and deliver services
To communicate service updates, confirmations, and support
To improve website functionality and customer experience
To generate invoices and maintain transaction records
To comply with legal obligations
To prevent fraud and ensure security

5. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data with:

Trusted service partners (drivers, vendors) for execution
Payment service providers for secure transactions
Government or legal authorities if required by law
Technology providers for operational purposes

6. Cookies

Our website uses cookies to enhance user experience and analyze traffic. You can control or disable cookies through your browser settings.

7. Data Security

We implement appropriate technical measures to protect your data, including secure servers and restricted access. While we strive for absolute protection, no system is 100% secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill service obligations, maintain legal records, and resolve disputes.

9. Your Rights

You have the right to access, correct, or request deletion of your data. Contact us via email to exercise these rights.

10. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our site.

11. Children's Privacy

Our services are intended for individuals 18+ and we do not knowingly collect data from minors.

12. Changes to This Policy

Updates to this policy will be posted on this page. Continued use of our services implies acceptance.

13. Grievance Redressal

For any concerns regarding privacy or data usage, you may contact:

Grievance Office: Support Team